Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in Kiyo Home products?
We prioritize sustainable and high-quality materials, including organic cotton, FSC-certified wood, and premium ceramics to ensure longevity and style.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How do I care for my textile products?
Most of our linens and cushions are machine washable on a gentle cycle. Specific care instructions are included on the label of each product.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.
Are your products handmade?
Many of our decorative pieces and ceramics are handcrafted by skilled artisans, making each item unique.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated program for industry professionals. Please reach out via our contact page for more information.